Privacy Policy of B&P Enterprises

Welcome to B&P Enterprises ("Company," "we," "our," or "Book My Slot"). This Privacy Policy outlines our policies regarding the collection, use, and disclosure of your information when you use our services, website, and mobile application (collectively, the "Services"). It also informs you of your privacy rights and how applicable laws protect you.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation: The words with capitalized initial letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

Definitions:

• Account: A unique account created for you to access our Service.

• Affiliate: Any ent ity that controls, is controlled by, or is under common control with our Company.

• Application: Refers to Book My Slot, the software program provided by B&P Enterprises.

• Company: B&P Enterprises, 1st Floor, I Wing, 101, Jade Gardens, Gandhi Nagar Road, Bandra East, Mumbai City, Maharashtra, 400051.

• Country: Refers to India.

• Device: Any device that can access the Service, such as a computer, mobile phone, or tablet.

• Personal Data: Any information relating to an identified or identifiable individual.

• Service: Refers to the Application.

• Service Provider: A natural or legal person processing data on behalf of the Company.

• Usage Data: Data collected automatically through use of the Service, such as IP addresses, browser types, and session durations.

• You: The individual accessing or using the Service.

We collect different types of data, including:

3.1 Personal Data:

• Name, email address, phone number, postal address, and payment details.
• User login credentials and account preferences.

3.2 Usage Data:

• IP addresses, browser type, operating system, and interactions with our Services.
• The time and date of visits, session duration, and diagnostic data.

3.3 Location Data:

• If permitted, we collect real-time location data for service enhancement.

3.4 Information Collected via Application:

• Access to your camera, photos, and device storage (with prior permission).

We use your data to:

• Provide and maintain our Service, including processing bookings and transactions.
• Manage your Account and personalize your experience.
• Communicate with you regarding updates, security notifications, and promotions.
• Monitor usage and improve performance.
• Comply with legal and regulatory requirements.
• Protect against fraud, unauthorized access, and security risks.

We may share your information with:

• Service Providers: For payment processing, analytics, and customer support.
• Business Partners: Venue managers and event organizers.
• Legal Authorities: When required by law or court order.
• Business Transfers: In case of mergers, acquisitions, or restructuring.

You authorize us to transfer, share, or store your data across different jurisdictions, including India and other countries, in compliance with applicable data protection laws.

We retain your data for as long as necessary for legal, business, or regulatory purposes. When no longer required, we securely delete or anonymize it.

We implement security measures to protect your personal data. However, no security system is completely secure, and we cannot guarantee absolute protection.

Access and Correction: Request access or corrections to your data. 8.2 Opt-Out: Unsubscribe from marketing communications. 8.3 Account Deletion: Request deletion of your account, subject to legal obligations. 8.4 Cookies Management: Adjust browser settings to disable cookies.

Our Services may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

Our Services are not intended for individuals under 18. If we discover that a minor has provided us with personal data, we will delete it promptly.

• If B&P Enterprises is involved in a merger, acquisition, or asset sale, your data may be transferred.
• We may disclose data if required by law, for security reasons, or to protect against legal liability.

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated "Last Updated" date. Continued use of our Services after modifications constitutes acceptance of the updated policy.

Book My Slot primarily offers digital services, so there is no physical shipping involved. Once a booking is confirmed, you will receive instant access to your reservation details through the app, website, or email/SMS confirmation where available.

• Bookings are delivered electronically after payment or confirmation.
• Confirmation times may vary depending on network availability and payment verification.
• If you do not receive your confirmation, please contact support with your booking details.

We aim to keep booking changes fair for both users and venue partners. Cancellations and refunds, where eligible, are processed according to the booking terms shown at checkout or in the booking confirmation.

• Cancellations made within the allowed window may be eligible for a full or partial refund.
• Late cancellations, no-shows, and bookings marked non-refundable are generally not eligible.
• Approved refunds are returned to the original payment method after processing time by the bank or payment provider.
• Refunds will be issued to your BMS app wallet and not to your bank account.

By using our Services, you agree to follow the rules of the platform and the venue. Please review the booking details carefully before confirming any reservation.

• You are responsible for providing accurate personal and payment information.
• Bookings are subject to venue availability, operational hours, and facility rules.
• We may update, suspend, or discontinue features when needed to improve the service or comply with legal requirements.
• Misuse of the platform, fraudulent activity, or violation of venue rules may result in booking cancellation or account restrictions.

These terms should be read together with the Privacy Policy and any booking-specific conditions shown at the time of purchase.

For any questions about this Privacy Policy, contact us:

B&P Enterprises

1st Floor, I Wing, 101, Jade Gardens, Gandhi Nagar Road, Bandra East,
Mumbai City, Maharashtra, 400051
Email: rashi@padickle.com
Phone: +91 9821167921